Effective Date: March 19, 2025
These Terms of Service ("Terms", "Terms of Service", "Terms and Conditions", "Terms of Use", or "Agreement") constitute a legally binding agreement made between Yuvo AI Private Limited, CIN: U62099DL2024PTC434162, an Indian private limited company with its registered office at H NO E-115-B G/F R/P AB, NEAR HARI KOTHI/2 HOUSE, Jamia Nagar, New Delhi, South Delhi- 110025, Delhi ("Yuvo AI", "we", "us", or "our"), and you, whether personally or on behalf of an entity ("Client", "you", or "your"), concerning your engagement of our services, access to and use of our services via https://yuvoai.org/ or other related subdomains, and any related services (collectively, the "Services").
By engaging Yuvo AI for Services, or by accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST REFRAIN FROM ENGAGING US FOR SERVICES.
Supplemental terms and conditions or documents may be provided to you from time to time and are hereby expressly incorporated herein by reference. We reserve the right, in Yuvo AI's sole discretion, to make changes or modifications to these Terms of Service at any time. We will alert you about any changes by updating the "Effective Date" date of these Terms of Service, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued engagement of our Services or use of the Services after the date such revised Terms of Service are made available.
The Services are intended for business clients and individuals who are at least 18 years old. Persons under the age of 18 are not permitted to engage our Services.
Please read these Terms of Service carefully before registering, accessing, or using the Services offered through our web application or related platforms.
You agree and acknowledge that You have read the Terms of Service set forth herein and also agree to our Privacy Policy which forms a part of these Terms of Service. If you represent an entity, organization, or any other legal person, you confirm and represent that you have the necessary power and authority to bind such entity, organization, or legal person to these Terms.
By accessing or using Yuvo AI Services, You represent and warrant the following:
THE SERVICES AND GENERATED CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES, THE GENERATED CONTENT OR ANY THIRD-PARTY CONTENT AND WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR:
(1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS,
(2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES,
(3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN,
(4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES,
(5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR
(6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT PROVIDED THROUGH THE SERVICES.
YUVO AI IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. THE SERVICES AND GENERATED CONTENT ARE FOR INFORMATIONAL AND BUSINESS PURPOSES ONLY AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL LEGAL ADVICE.
YUVO AI IS NOT A FINANCIAL SERVICES PROVIDER AND DOES NOT PROVIDE FINANCIAL OR INVESTMENT ADVICE. THE SERVICES AND GENERATED CONTENT ARE FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL FINANCIAL ADVICE. ANY FINANCIAL OR INVESTMENT DECISIONS SHOULD BE MADE IN CONSULTATION WITH QUALIFIED FINANCIAL ADVISORS.
YUVO AI IS NOT A HEALTHCARE PROVIDER AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE SERVICES AND GENERATED CONTENT ARE NOT INTENDED OR DESIGNED TO DIAGNOSE, PREVENT, OR TREAT ANY MEDICAL CONDITION OR DISEASE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS REGARDING A MEDICAL CONDITION.
YUVO AI IS NOT AN ACCOUNTING OR TAX FIRM AND DOES NOT PROVIDE TAX OR ACCOUNTING ADVICE. THE SERVICES AND GENERATED CONTENT SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL TAX OR ACCOUNTING CONSULTATION. CONSULT WITH A QUALIFIED TAX PROFESSIONAL OR ACCOUNTANT REGARDING YOUR SPECIFIC CIRCUMSTANCES.
YUVO AI IS NOT A LICENSED ENGINEER OR ARCHITECT AND DOES NOT PROVIDE ENGINEERING, ARCHITECTURAL, OR CONSTRUCTION ADVICE. THE SERVICES AND GENERATED CONTENT SHOULD NOT BE RELIED UPON FOR DESIGN, CONSTRUCTION, SAFETY DECISIONS, OR COMPLIANCE WITH BUILDING CODES AND REGULATIONS. ALWAYS CONSULT WITH LICENSED PROFESSIONALS FOR SUCH MATTERS.
YUVO AI IS NOT AN INSURANCE PROVIDER OR BROKER AND DOES NOT PROVIDE INSURANCE ADVICE. THE SERVICES AND GENERATED CONTENT SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR CONSULTATION WITH A LICENSED INSURANCE PROFESSIONAL REGARDING YOUR SPECIFIC COVERAGE NEEDS.
PLEASE NOTE THAT WHEN INTERACTING WITH OUR SERVICES, YOU MAY BE INTERACTING WITH AI AND NOT A HUMAN. ANY OUTPUT FROM OUR SERVICES SHOULD BE VERIFIED BY APPROPRIATE PROFESSIONALS IN THE RELEVANT FIELD.
You understand that any data provided through the Yuvo AI Services may be sourced through public websites, databases, and AI models. The information does not constitute advice and should not be relied upon in making any decision. None of the information or content provided through Yuvo AI creates a professional-client relationship of any kind. Yuvo AI does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed, generated, or distributed through our Services. You acknowledge that any reliance upon any such opinion, advice, statement, or information shall be at Your sole risk.
For clarity, the following definitions shall apply in these Terms of Service:
Yuvo AI specializes in providing the following Services to businesses and organizations:
These vertical-specific offerings are provided on a direct B2B basis with appropriate implementation support and ongoing maintenance. They are subject to the same licensing terms and conditions as our other proprietary technology solutions outlined below, otherwise as amended or supplemented with other vertical specific licensing and terms.
License Grant: For all technology solutions described above, Yuvo AI grants Client a limited, non-exclusive, non-transferable, revocable license to access and use the specified technology solutions during the applicable subscription period or as otherwise defined in the Project Agreement. This license does not convey any ownership rights to the underlying technology, algorithms, source code, or infrastructure developed by Yuvo AI.
Permitted Use: Client may use the technology solutions solely for its own internal business purposes and in accordance with any usage limitations specified in the applicable Project Agreement or subscription plan. Client may not: (i) sublicense, resell, rent, lease, transfer, assign, or otherwise commercially exploit the technology solutions; (ii) allow access to the technology solutions by any third party except authorized users; (iii) modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the technology solutions; (iv) access the technology solutions to build a competitive product or service; or (v) copy any features, functions, or graphics of the technology solutions.
Pricing Models: Yuvo AI offers flexible pricing models for our technology solutions, which may include:
The specific pricing model applicable to Client's use of the technology solutions will be set forth in the Project Agreement or subscription plan.
Service Levels: Yuvo AI will provide the technology solutions in accordance with service level commitments specified in the applicable Project Agreement or supplemental service level agreement. These commitments may include uptime guarantees, support response times, and performance metrics. Yuvo AI will make commercially reasonable efforts to provide technical support in accordance with the support tier selected by Client.
Integration and Implementation: Yuvo AI will provide reasonable technical assistance with the integration of our technology solutions as specified in the Project Agreement. Additional integration, customization, or implementation services may be provided for additional fees as detailed in the Project Agreement.
Updates and Maintenance: Yuvo AI may from time to time develop updates, upgrades, patches, bug fixes, or other maintenance for the technology solutions. Yuvo AI reserves the right to require Clients to install or allow installation of any updates or upgrades to continue accessing the technology solutions. Yuvo AI will use commercially reasonable efforts to schedule planned maintenance during non-peak usage periods.
Third-Party Services: Client acknowledges that our technology solutions may interface with third-party services. Yuvo AI is not responsible for any third-party services, and Client is solely responsible for obtaining any necessary licenses or permissions for third-party integrations on their end.
Data Rights and Usage: As further detailed in Section 4 (Client Data and Confidentiality), Client retains all rights to Client Data processed through our technology solutions. Yuvo AI may collect anonymized usage data and performance metrics related to the operation of the technology solutions for purposes of improving and optimizing our services, provided such data does not include any personally identifiable information or Client confidential information.
Intellectual Property: The proprietary technology, algorithms, source code, infrastructure, and know-how developed by Yuvo AI and used in our technology solutions remain the exclusive property of Yuvo AI. Any improvements, enhancements, or modifications to our technology that arise during the provision of services remain the property of Yuvo AI unless explicitly agreed otherwise in a Project Agreement.
These proprietary technology solutions are governed by these Terms of Service, with specific terms for individual products detailed in supplemental terms or within the service descriptions for such offerings.
SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS FOR INFORMATION PURPOSES AND BUSINESS USE. YUVO AI DOES NOT GUARANTEE SPECIFIC OUTCOMES OR RESULTS FROM THE USE OF THE SERVICES.
YUVO AI IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. THE SERVICES AND GENERATED CONTENT ARE FOR INFORMATIONAL AND BUSINESS PURPOSES ONLY AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL LEGAL ADVICE.
YUVO AI IS NOT A FINANCIAL SERVICES PROVIDER AND DOES NOT PROVIDE FINANCIAL OR INVESTMENT ADVICE. THE SERVICES AND GENERATED CONTENT ARE FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL FINANCIAL ADVICE. ANY FINANCIAL OR INVESTMENT DECISIONS SHOULD BE MADE IN CONSULTATION WITH QUALIFIED FINANCIAL ADVISORS.
YUVO AI IS NOT A HEALTHCARE PROVIDER AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE SERVICES AND GENERATED CONTENT ARE NOT INTENDED OR DESIGNED TO DIAGNOSE, PREVENT, OR TREAT ANY MEDICAL CONDITION OR DISEASE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS REGARDING A MEDICAL CONDITION.
YUVO AI IS NOT AN ACCOUNTING OR TAX FIRM AND DOES NOT PROVIDE TAX OR ACCOUNTING ADVICE. THE SERVICES AND GENERATED CONTENT SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL TAX OR ACCOUNTING CONSULTATION. CONSULT WITH A QUALIFIED TAX PROFESSIONAL OR ACCOUNTANT REGARDING YOUR SPECIFIC CIRCUMSTANCES.
YUVO AI IS NOT A LICENSED ENGINEER OR ARCHITECT AND DOES NOT PROVIDE ENGINEERING, ARCHITECTURAL, OR CONSTRUCTION ADVICE. THE SERVICES AND GENERATED CONTENT SHOULD NOT BE RELIED UPON FOR DESIGN, CONSTRUCTION, SAFETY DECISIONS, OR COMPLIANCE WITH BUILDING CODES AND REGULATIONS. ALWAYS CONSULT WITH LICENSED PROFESSIONALS FOR SUCH MATTERS.
YUVO AI IS NOT AN INSURANCE PROVIDER OR BROKER AND DOES NOT PROVIDE INSURANCE ADVICE. THE SERVICES AND GENERATED CONTENT SHOULD NOT BE CONSIDERED A SUBSTITUTE FOR CONSULTATION WITH A LICENSED INSURANCE PROFESSIONAL REGARDING YOUR SPECIFIC COVERAGE NEEDS.
PLEASE NOTE THAT WHEN INTERACTING WITH OUR SERVICES, YOU MAY BE INTERACTING WITH AI AND NOT A HUMAN. ANY OUTPUT FROM OUR SERVICES SHOULD BE VERIFIED BY APPROPRIATE PROFESSIONALS IN THE RELEVANT FIELD.
3.1. User Representations and Warranties: By engaging Yuvo AI for Services or using the Services, you represent and warrant that: (a) you have the legal capacity and authority to enter into these Terms and any applicable Project Agreement; (b) you are at least 18 years old; (c) all information you provide to Yuvo AI is true, accurate, current, and complete; (d) you will maintain the accuracy of such information and promptly update it as necessary; (e) you will use the Services only for lawful purposes and in accordance with these Terms and any applicable Project Agreement; (f) you will not use the Services for any illegal or unauthorized purpose; and (g) your use of the Services will not violate any applicable law or regulation.
3.2. Acceptable Use: You agree to use the Services only for lawful purposes and in accordance with these Terms, any applicable Project Agreement, and all applicable laws, regulations, and ethical guidelines.
3.3. Client Responsibilities: You are responsible for: (a) providing accurate and complete information to Yuvo AI; (b) ensuring the security and confidentiality of your account credentials, if any; (c) all activities that occur under your account; and (d) obtaining and maintaining all necessary consents and legal bases for providing Client Data to Yuvo AI.
3.4. Prohibited Uses: You are expressly PROHIBITED from using the Services in any way that:
3.5. Fair Use of Materials: You are expected to adhere to the principles of fair use when engaging with copyrighted materials through our Services. Fair use allows for the limited use of copyrighted content without explicit permission from or payment to the copyright holder. You must exercise fair use responsibly, considering the nature of the copyrighted work, the purpose and character of the use, the amount and substantiality of the portion used, and the effect of the use upon the market for the original work. Any unauthorized use that exceeds the boundaries of fair use may constitute copyright infringement and could lead to legal consequences. You are encouraged to familiarize yourself with the fair use doctrine and to seek legal advice if uncertain about the application of fair use to specific use cases.
3.6. Service Modifications and Availability: Yuvo AI reserves the right to modify, suspend, or discontinue the Services (or any part thereof) at any time with or without notice. While we strive to provide continuous and uninterrupted Services, we do not guarantee that the Services will be available at all times or that access will be uninterrupted or error-free.
4.1. Client Data Ownership: As between Yuvo AI and Client, Client exclusively owns and retains all rights, title, and interest in and to all Client Data. You grant Yuvo AI a limited, non-exclusive, royalty-free license to access, process, and use Client Data solely for the purpose of providing the Services as outlined in these Terms and any applicable Project Agreement.
4.2. Confidentiality Obligations: Each party (the "Receiving Party") agrees to protect the Confidential Information of the other party (the "Disclosing Party") with the same degree of care that it uses to protect its own confidential information of similar nature, but in no event less than reasonable care. The Receiving Party shall: (a) use the Confidential Information of the Disclosing Party only for the purposes of fulfilling its obligations or exercising its rights under these Terms or a Project Agreement; (b) disclose such Confidential Information only to its employees, contractors, and consultants who have a need to know such information and are bound by confidentiality obligations at least as protective as those contained herein; and (c) not disclose the Confidential Information of the Disclosing Party to any third party without the Disclosing Party's prior written consent, except as required by law or legal process.
4.3. Data Security: Yuvo AI will implement and maintain reasonable and appropriate technical and organizational measures designed to protect Client Data from unauthorized access, use, disclosure, alteration, or destruction, consistent with our Privacy Policy.
4.4. AI and Data Usage: Consistent with our Privacy Policy, and unless explicitly agreed otherwise in a Project Agreement for specific Model training purposes:
4.5. Third-Party Service Providers: You acknowledge that Yuvo AI may engage third-party service providers to assist in providing the Services. Yuvo AI will ensure that any such third-party service providers are bound by confidentiality obligations at least as protective as those contained herein. Our current AI providers include OpenAI, Anthropic, Google Gemini, and Deepseek, and we only work with third parties who maintain equivalent privacy guarantees to ours and who do not train on any user data collected via their APIs.
5.1. Yuvo AI IP: Yuvo AI owns and retains all rights, title, and interest in and to the Services, including but not limited to all software, algorithms, AI Models, methodologies, tools, documentation, and all Intellectual Property Rights therein. No ownership of or license to Yuvo AI's Intellectual Property Rights is transferred to Client under these Terms, except for the limited license to use the Services as expressly granted herein.
5.2. Deliverables IP: Unless otherwise expressly specified in a Project Agreement, Yuvo AI shall retain ownership of all Intellectual Property Rights in and to any pre-existing materials and intellectual property utilized in the creation of Deliverables.
Client-Owned Deliverables refers specifically to those final outputs, reports, code, documentation, or other tangible work products that:
To the extent Deliverables are designated as "Client-Owned Deliverables" in a Project Agreement, Yuvo AI hereby grants to Client a non-exclusive, non-transferable, worldwide, perpetual license to use, reproduce, modify, and display such Client-Owned Deliverables solely for Client's internal business purposes, subject to full payment of all applicable fees.
For clarity, even for Client-Owned Deliverables:
To the extent Generated Content is created for the Client as part of the Services, Yuvo AI hereby grants the Client a non-exclusive, non-transferable, worldwide, perpetual license to use, reproduce, modify and display such Generated Content solely for the Client's internal business purposes, subject to full payment of all applicable fees and compliance with these terms.
Under no circumstances may the Client use the Generated Content for commercial purposes other than to facilitate compliance with applicable laws and best practices or the execution of agreements by your own business or organization.
5.3. Feedback: Any feedback, suggestions, ideas, or other input ("Feedback") you provide to Yuvo AI regarding the Services is voluntary, and you hereby grant to Yuvo AI a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use, reproduce, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit such Feedback in any manner and for any purpose, without any obligation to you. Feedback will not be considered Confidential Information.
5.4. Non-Infringement Commitment: You agree not to use our Services in any manner that infringes upon the intellectual property rights of any third party. If you believe that any content on our Services infringes your copyright or other intellectual property rights, please contact us at [email protected] with detailed information about your claim.
5.5. Assignment Restriction: You cannot assign or otherwise transfer these Terms, or any rights granted hereunder to any third party. Yuvo AI's rights under these Terms are freely transferable by us to any third party without the requirement of seeking your consent.
6.1. Fees: Client shall pay Yuvo AI the fees for the Services ("Fees") as set forth in the applicable Project Agreement or, for SaaS offerings, as described in the applicable subscription plan. Fees are exclusive of applicable taxes, duties, and levies, which shall be borne by Client.
6.2. Invoicing and Payment Terms: Yuvo AI will invoice Client in accordance with the terms specified in the Project Agreement or, for SaaS offerings, as described in the applicable subscription plan. Unless otherwise stated, payment of invoices is due within thirty (30) days from the date of invoice.
6.3. Payment Methods: Payments shall be made in the currency specified in the Project Agreement and can be made via wire transfer, credit card, or other online payment gateways as specified in the Project Agreement.
6.4. Late Payments: Yuvo AI reserves the right to suspend Services in the event of late payment until all outstanding amounts are paid in full. Late payments may be subject to a late payment charge, as specified in the Project Agreement or subscription plan.
6.5. Taxes: Client is responsible for all applicable taxes, duties, or levies imposed by any government authority in connection with the Services, excluding taxes based on Yuvo AI's net income. Client shall provide Yuvo AI with valid tax exemption certificates, if applicable.
6.6. Fee Adjustments: Yuvo AI reserves the right to adjust Fees for future Services or subscription renewals, with reasonable prior notice to Client (at least thirty (30) days), unless otherwise specified in a Project Agreement or subscription plan.
6.7. Subscription Terms (for SaaS Offerings): If Client subscribes to a SaaS offering, the following terms apply:
6.8. Sales Tax: Sales tax will be added to the price of purchases as deemed required by us. Amounts due under these Terms of Service are payable to us without deduction and are net of any tax, tariff, duty, or assessment imposed by any government authority (national, state, provincial, or local), including without limitation any sales, use, excise, ad valorem, property, withholding, or value-added tax, whether or not withheld at the source (collectively, "Sales Tax"). Except as forbidden by applicable law, we may require that you submit applicable Sales Taxes to us. However, the preceding sentence does not apply to the extent that you are tax exempt, provided you give us a valid tax exemption certificate within thirty (30) days of the start of your Subscription or Project Agreement. Our failure to include any applicable tax in an invoice will not waive or dismiss the parties' rights or obligations pursuant to this Section. If applicable law requires withholding or deduction of Sales Taxes or any other tax or duty, you shall separately pay us the withheld or deducted amount, over and above fees due. For the avoidance of doubt, this Section does not govern taxes based on our net income.
The Services may contain (or you may be sent via the Services) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern.
You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
As outlined in our Privacy Policy, we may use third-party service providers to assist us in providing our services, such as IT support, data analytics, marketing automation, and payment processing. These providers include Cloudflare, Razorpay, and AI service providers such as OpenAI, Anthropic, Google Gemini, and Deepseek. While we carefully select these providers and require them to adhere to data protection standards comparable to our own, we are not responsible for their independent actions or policies. Each provider operates under their own privacy policies and terms of service.
8.1. SERVICES "AS IS": THE SERVICES AND GENERATED CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. YUVO AI DOES NOT WARRANT THAT THE SERVICES OR GENERATED CONTENT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY SPECIFIC OUTCOMES OR RESULTS WILL BE ACHIEVED.
8.2. NO LEGAL OR PROFESSIONAL ADVICE: THE SERVICES ARE INTENDED FOR BUSINESS USE AND INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. CLIENT ACKNOWLEDGES THAT IT IS RESPONSIBLE FOR SEEKING INDEPENDENT PROFESSIONAL ADVICE AS NECESSARY.
8.3. LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL YUVO AI, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, LOSS OF DATA, LOST REVENUE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SERVICES, OR THE GENERATED CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF YUVO AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES, THE GENERATED CONTENT OR ANY THIRD-PARTY CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.
8.4. MAXIMUM AGGREGATE LIABILITY: IN NO EVENT SHALL YUVO AI'S TOTAL AGGREGATE LIABILITY TO CLIENT FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES EXCEED THE TOTAL FEES ACTUALLY PAID BY CLIENT TO YUVO AI UNDER THE APPLICABLE PROJECT AGREEMENT IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. FOR PROJECT AGREEMENTS WITH A DURATION SHORTER THAN SIX (6) MONTHS AND/OR WITH ONE-TIME PAYMENT STRUCTURES, YUVO AI SHALL HAVE NO LIABILITY WHATSOEVER ONCE THE PROJECT IS COMPLETED AND ACCEPTED BY THE CLIENT.
8.5. EXCLUSIONS: SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CLIENT. IN SUCH JURISDICTIONS, YUVO AI'S LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
8.6. EXCLUSION OF LIABILITY LIMITATIONS: NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR: (A) GROSS NEGLIGENCE; (B) WILLFUL MISCONDUCT; (C) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (D) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW. THIS MEANS THAT WHERE APPLICABLE LAW PROHIBITS THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF LIABILITY, THOSE EXCLUSIONS OR LIMITATIONS WILL NOT APPLY.
Client agrees to indemnify, defend, and hold harmless Yuvo AI, its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) Client's use of the Services; (b) Client Data; (c) Client's breach of these Terms or any Project Agreement; (d) Client's violation of any applicable law, regulation, or third-party rights; or (e) any negligence or willful misconduct by Client or its employees, agents, or contractors in connection with the Services.
10.1. Term: These Terms shall commence on the date you agree to them and shall continue in effect until terminated in accordance with this Section. The term of Services for specific projects will be as defined in the applicable Project Agreement.
10.2. Termination for Convenience: Either party may terminate a Project Agreement for convenience upon thirty (30) days written notice to the other party, unless otherwise specified in the Project Agreement. In the event of termination for convenience by Client, Client shall be liable for payment for Services performed and expenses incurred up to the effective date of termination, as detailed in the Project Agreement.
10.3. Termination for Breach: Either party may terminate a Project Agreement or these Terms for material breach by the other party if such breach remains uncured for fifteen (15) days after written notice of breach is provided to the breaching party.
10.4. Termination by Yuvo AI: Yuvo AI may terminate these Terms or any Project Agreement immediately upon written notice to Client if: (a) Client fails to pay Fees when due; (b) Client violates Section 3 ("Use of Services") or Section 4 ("Client Data and Confidentiality"); (c) Yuvo AI is required to do so by law; or (d) Yuvo AI ceases to offer the Services generally.
10.5. Effect of Termination: Upon termination of a Project Agreement or these Terms: (a) all rights and licenses granted to Client shall immediately terminate; (b) Client shall cease all use of the Services; (c) Client shall return or, at Yuvo AI's option, destroy all Confidential Information of Yuvo AI in its possession or control; and (d) Client shall pay any outstanding Fees and expenses due to Yuvo AI for Services performed up to the date of termination. Sections 1, 4, 5, 8, 9, 10.5, 11, 12, 13, 14, and 15, and any other provisions that by their nature are intended to survive termination, shall survive any termination of these Terms or a Project Agreement.
10.6. No Refunds: Unless expressly stated otherwise in a Project Agreement, all Fees paid to Yuvo AI are non-refundable, and termination shall not relieve Client of its obligation to pay any Fees accrued or payable to Yuvo AI prior to the effective date of termination.
11.1. Governing Law: These Terms and any Project Agreements shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
11.2. Jurisdiction: Any dispute, controversy, or claim arising out of or relating to these Terms or any Project Agreement, or the breach, termination, or validity thereof, shall be subject to the exclusive jurisdiction of the courts of Saket Court, South Delhi, India.
11.3. Informal Dispute Resolution: Prior to initiating any formal legal proceedings, the parties agree to first attempt to resolve any dispute amicably through good faith negotiations for a period of at least thirty (30) days. Such negotiations shall commence upon written notice from one party to the other party outlining the nature of the dispute.
11.4. Mediation: If a dispute is not resolved through informal negotiations within thirty (30) days, the parties may agree to submit the dispute to non-binding mediation with a mutually agreed-upon neutral mediator. The mediation will be conducted in a location mutually agreed upon by the parties or, if no agreement is reached, then remotely via video conference. The costs of mediation shall be shared equally by the parties.
11.5. Arbitration: If the dispute is not resolved through informal negotiations within sixty (60) days or through mediation (if attempted), either party may elect to have the dispute finally resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Delhi, India by a single arbitrator appointed in accordance with the said Act. The language of the arbitration shall be English. The decision of the arbitrator shall be final and binding on both parties. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
11.6. International Clients: For Clients based outside of India, Yuvo AI acknowledges that different jurisdictional concerns may arise. In the case of international Clients, the parties may mutually agree in writing to modify dispute resolution procedures, alternative arbitration venues, or other dispute-related terms in a specific Project Agreement, and such terms shall take precedence over the general terms in this section. Absent such written agreement, the terms in this section shall apply.
11.7. Restrictions on Arbitration: The Parties agree that any arbitration shall be limited to the dispute between the Parties individually. To the fullest extent permitted by applicable law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
11.8. Exceptions to Arbitration: The Parties agree that the following disputes are not subject to the above provisions concerning binding arbitration: (a) any disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.
12.1. Copyright Infringement Notifications: Yuvo AI respects the intellectual property rights of others and expects its users to do the same. If you believe that material available on or through our Services infringes upon your copyright or other intellectual property rights, please send a notification of such infringement containing the following information to our Designated Copyright Agent using the contact information provided in Section 15:
12.2. Counter Notification: If you believe your own copyrighted material has been removed from the Services as a result of a mistake or misidentification, you may submit a written counter notification to our Designated Copyright Agent using the contact information provided in Section 15. To be an effective counter notification, your counter notification must include substantially the following:
12.3. Response to Notices: Upon receipt of a proper notification of claimed infringement, we will respond expeditiously to remove, or disable access to, the material that is claimed to be infringing or to be the subject of infringing activity. We may also terminate or suspend access to our Services of users who are repeat infringers.
12.4. False Notifications: Misrepresentations in a notice or counter-notice may result in liability for damages, including costs and attorney fees incurred by Yuvo AI or the alleged infringer.
Yuvo AI reserves the right, at its sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Notice of modifications may be provided by: (a) posting the revised Terms of Service on our website; (b) sending an email to the email address associated with your account; or (c) any other reasonable means.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, in whole or in part, you must stop using the Services and may terminate any active Project Agreements in accordance with Section 10.
14.1. Entire Agreement: These Terms, together with any applicable Project Agreements and our Privacy Policy, constitute the entire agreement between Yuvo AI and Client concerning the Services and supersede all prior and contemporaneous communications, agreements, representations, and warranties, both written and oral, with respect to the Services.
14.2. Waiver: No waiver of any provision of these Terms shall be effective unless in writing and signed by the waiving party. No failure or delay by either party in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy.
14.3. Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. To the extent possible, the invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to expressing the intention of the original provision.
14.4. Assignment: Client may not assign or transfer these Terms or any Project Agreement, in whole or in part, without Yuvo AI's prior written consent. Yuvo AI may assign or transfer these Terms or any Project Agreement, in whole or in part, without restriction.
14.5. Force Majeure: Neither party shall be liable for any failure to perform its obligations under these Terms (except for payment obligations) to the extent such failure is caused by a Force Majeure Event. "Force Majeure Event" means any event beyond the reasonable control of a party, including but not limited to acts of God, war, terrorism, riots, natural disasters, epidemics, pandemics, governmental regulations, communication or utility failures, or labor disputes.
14.6. Notices: All notices under these Terms shall be in writing and shall be deemed to have been duly given when delivered personally, sent by certified or registered mail, return receipt requested, or sent electronically via email, to the addresses specified in the Project Agreement or as otherwise notified by a party in writing. Notices to Yuvo AI should be sent to the contact details provided in Section 15.
14.7. Independent Contractors: The relationship between Yuvo AI and Client is that of independent contractors. Nothing in these Terms shall be construed to create any agency, partnership, joint venture, employment, or fiduciary relationship between the parties.
14.8. Electronic Communications, Transactions, and Signatures: By engaging Yuvo AI for Services or using the Services, you consent to receive electronic communications from us, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Services. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
14.9. No Third-Party Beneficiaries: These Terms do not confer any rights or remedies upon any person other than the parties and their respective successors and permitted assigns.
14.10. Export Control: Client agrees to comply with all applicable export and re-export control laws and regulations.
14.11. Survival: All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14.12. Waiver of Defenses Based on Electronic Form: You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.
14.13. Marketing Consent and Opt-Out: By engaging with our Services, you consent to receive emails and notifications for regular updates and marketing purposes. You may opt out of receiving such communications at any time by following the unsubscribe instructions in our emails or contacting us at [email protected]. Your request to opt out will be processed within a reasonable timeframe.
14.14. Independent Contractors: The relationship between Yuvo AI and Client is that of independent contractors. Nothing in these Terms shall be construed to create any agency, partnership, joint venture, employment, or fiduciary relationship between the parties. Neither party has the authority to bind the other party into a contract.
14.15. Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties, and the remainder of the Terms shall continue in full force and effect.
If you have any questions about these Terms of Service or the Services, or to submit DMCA notifications, please contact us at:
Yuvo AI Private Limited
H NO E-115-B G/F R/P AB,
NEAR HARI KOTHI/2 HOUSE,
Jamia Nagar, New Delhi,
South Delhi- 110025, Delhi
Email: [email protected]
End of Terms of Service